Air Brook Limousine is one of the largest limousine companies in the Metropolitan New York area and one of the ten largest limousine companies in the United States. Because Air Brook operates a centralized call center yet wished to retain a local telephone number presence in each of its markets, it was incurring significant remote call forwarding fees. Xela was asked to review the company's existing telecom system and make recommendations for improvement. As a result of its optimization and audit, Xela brought in T1 lines under a more favorable set of tariffs and eliminated all monthly forwarding costs. This improved configuration reduced the a) points of failure, b) carrier costs and c) the number of invoices received. Airbrook enjoys Xela's ongoing support and continues to reduce costs year after year.